We read every message. Real people, not a ticket queue.
[email protected]
Account access, payments, certificates, technical problems.
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Team licences, white-label branding, bulk enrolment for fire services and industrial sites.
Tap the 🎖️ helmet button on any screen.
The fastest way to reach us — it tells us which screen you were on.
[email protected]
Resellers, training institutes, and content or accreditation partnerships.
| Operating company | Kigital Enterprises FZ-LLC |
|---|---|
| Registered in | United Arab Emirates |
| Trading as | Responder Republic |
| CPD Provider Number | #790534 — verify |
| Website | responderrepublic.com |
| [email protected] |
We aim to answer every enquiry within one business day. Payment and account-access issues are treated as urgent and are usually resolved the same day.
Many questions are answered on our FAQ page — including how the free trial works, what the certificate means, how to cancel, and whether the app works offline.