Frequently asked questions

Straight answers. If yours is not here, write to us.

Getting started

Is there really a free trial?

Yes. You get 24 hours of full access to everything — every course, exam, skill sheet and team drill — with no card required. When it ends, the Facility Fire Brigade Exterior module stays free to keep practising.

Do I need to download anything from an app store?

No. Responder Republic installs directly from your browser. Open the site on your phone, choose Add to Home Screen or Install app, and it appears as an app icon. This is deliberate — it means it works on almost any device, and there is no app-store account or approval needed.

Does it work without internet?

Largely, yes. Once a course has loaded, the material stays available offline. You need a connection to log a result, issue a certificate or run a live team drill.

Languages

Which languages are supported?

English, Arabic, Spanish, Portuguese, French, Bahasa Indonesia, Hindi and Tagalog. Tap the 🌐 button to switch — the interface, course material, exams and practical skill sheets all follow.

Are the courses actually translated, or just the buttons?

The whole thing. Exam questions, explanations, study modules and skill-sheet steps translate as well, not only the menus. The first time a course is opened in a new language the translation takes a moment; after that it is instant for everyone.

Certificates & CPD

What exactly do I get when I pass?

A Certificate of Completion with a unique ID and timestamp, carrying CPD hours, which anyone can verify at responderrepublic.com/verify. You can print it, share it or attach it to a job application.

Is it an official certification or a licence?

No — and we will not pretend otherwise. It is proof you completed our training and passed our assessment. It is not a statutory certification, not a licence to practise, and not a substitute for legally required accredited training or a hands-on assessment by an authorised assessor. See Accreditation & Standards.

Will an employer accept it?

Employers commonly accept CPD evidence as proof of continuing professional development, and our certificates state exactly which published standard the training was aligned to. Whether a specific employer or authority accepts it for a specific role is their decision, and we cannot promise it on their behalf.

Payment

How much does it cost?

AED 55 per month or AED 349 per year. Customers in the GCC are charged in AED; everywhere else is charged in USD, and the site shows your local equivalent automatically. See Pricing.

How do I pay?

By card (Visa or Mastercard) through Stripe, our payment processor. We never see or store your card details. Customers in the UAE can also pay by Aani bank transfer.

Can I cancel?

Yes, any time. See our Refund & Cancellation Policy.

Organisations

Can I buy this for my whole fire service or site?

Yes. We license the platform to organisations, including under your own branding, with cohort management and progress tracking. Start at Responder Republic for Organizations.

Can we add our own scenarios?

Yes — organisation licences can include drills and assessments specific to your site or syllabus.

The training itself

Is this just a question bank?

No. Alongside the exams there are practical skill sheets scored the way a real assessment is scored, and live multi-player team drills where the crew runs an incident together and the server grades the run.

Who writes the content?

We do. All material is original and independently authored against published standards. See our Legal & IP statement.